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Senior Data Scientist - NLP & Conversational AI - Walmart
United States (California)
Full-time

The Cortex team is the core A.I. platform powering the vision of delivering the world’s best intelligent personal assistants to Walmart’s customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences.

We believe conversations are a natural and powerful user interface for interacting with technology and enable a richer customer experiences – both online and in-store. We are building and designing the next generation of Natural Language Understanding (NLU) services that other teams can easily integrate and leverage, and build rich experiences: from pure voice and text shopping assistants (Siri, Google Assistant, Text to Shop), to customer care channels, to mobile apps with rich, intertwined, multi-modal interaction modes (Me@Walmart).

Interested in diving in?
We need passionate and seasoned NLU data-scientists to help us improve and evolve our capabilities, taking into account the full conversational context, multi-modal interactions, and an ever increasing list of use cases.

Come at the right time, and you will have an enormous opportunity to make a massive impact on the design, architecture, and implementation of an innovative, mission critical product, driven by data-science, used every day, by people you know, and which customers love.

As part of the emerging tech group, you will also have the additional opportunity of building demos, proof of concepts, creating white papers, writing blogs, etc.

Minimum Qualifications
• Experience with Python; solid knowledge SQL.
• Hands on experience with classical ML models, test/train/evaluation metrics, key parameters/techniques that affect model performance
• Understanding of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets.
• Familiarity and ideally experience with more recent deep ML models and NLU (e.g., Transformers, BERT, Electra, T5).
• A business analytical mind; ability to communicate with consumers of the model and present results in intuitive ways.
• Experience analyzing data to identify patterns and conducting error/deviation analysis; passion for fixing issues in the data and finding the optimal representation.
• Ability to take a project from scoping requirements through actual launch.
• A continuous drive to explore, improve, enhance, automate, and optimize models and products.
• Excellent oral and written communication skills.
• Bachelor’s degree or certification in Machine Learning, Computer Science, Engineering, Mathematics, Statistics or any other related field.

About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

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