Kore.ai is hiring a Conversational Designer

India (Hyderabad)

Posted about 1 month
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.

Read more about Kore in News: https://kore.ai/press


  • Designs Conversation Scripts, Bot Responses and user journey to create consumerfacing Chatbots with personality, character and human user interactions.
  • Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.
  • Creative thinking of user’s conversational journey with a bot.
  • Thinking of different ways in which a user can speak with a Human or Bot agent.
  • Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.
  • Develops mockups, flows, redlining and other creative prototyping related items.
  • Operates with a ‘customer first’ mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints.


  • Excellent communication and writing skills.
  • Exceptional creative thinking, writing and persona building skills
  • 2+ years’ experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles.
  • Innovative thinker with the ability to come up with creative solutions.
  • Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors.


  • Familiarity with chatbots, voice enabled devices, or other conversational channels.
  • Ability to understand and write JavaScript.
  • Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.
  • Storyteller and editorial mindset with an ability to predict audience preferences.


  • MA Literature/Bachelor’s or Master’s in Mass Communication

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