Do you share our vision that the best conditions for a programmer's development are an experienced team, great freedom in making decisions, and a large number of application users? Then you might love the challenge we offer!
We are continually looking for new ways to achieve our goals. If having a direct impact on a product that matters is something that suits you well, we can’t wait to hear your ideas!
The Creative Team is a multidisciplinary crew of designers, developers, video and motion experts, and analytic minds. We’re responsible for the mechanics behind LiveChat’s marketing funnel (or flywheel
, if you wish): our product websites, landing pages, email newsletters, lead generation tools, analytics, CRO, and A/B testing, etc.
Our work happens in eight-week cycles. Every two months, we prioritize our tasks and pick objectives for the next iteration. We strive to shape our tasks before assigning them to avoid surprises. Marketing has to be agile, though. Sometimes, unforeseen issues arise, but we try to account for them during planning.
We use Jira to track our tasks, Slack to communicate, Confluence for our long memory, and Figma as a place where the design happens and is handed off to devs. Github is the home for our code and code reviews.
About the Role
Things you’ll do on a day-to-day basis:
Develop stellar product and landing pages. You’ll be paired with a product marketing manager, designer, and content writer to delight our visitors and raise the bar for SaaS websites.
Code, set up, and send email marketing campaigns (like the November Monthly Newsletter for our existing customers).
Help content writers when they encounter any issues with the CMS. Gather additional feedback, and propose solutions that streamline their work.
Migrate website sections or complete websites to a new design and Jamstack architecture.
Fix bugs (and introduce new ones along the way).
Improve the overall code quality and development process. This can range from tweaking our webpack config to visual regression tests introduction. Anything that will allow us to work better (faster, stronger…).
Implement analytics events and measure conversion. Conduct A/B tests.
Track, analyze, and fix performance issues on our websites. Uncompressed image? Blocking script? Unused code? You’ll get them all.
Assist our SEO specialist with optimizing our websites to rank higher in search results. That can be an implementation of a self-canonical meta tag or the introduction of a new structured data schema.
Review the code of other team members. Share knowledge, and help them grow.
Provide honest feedback on project ideas, and discover potential challenges during the planning process.
Regarding our tech stack, we use Hugo, Less, Stimulus.js, an internal design system inspired by TailwindCSS, GSAP, Netlify, NetlifyCMS, WordPress, and occasionally Vue and React. However, keep in mind that we are a small team that maintains an approach to picking the best tools for the job. Therefore, we value knowledge of general programming patterns more than one’s tool mastery.
- Indicators that you might be a good fit for this role:
- You have solid experience in building complex web properties.
- You know the differences between web apps and websites, and their technical implications.
- You stay up to date with new Web APIs and platform improvements.
- You have excellent communication skills. You can speak both computer and human languages. Even if it takes some preparation, you can express your ideas, concerns, and ongoing project updates in a clear, respectful, and relevant way to others. That includes your non-technical colleagues.
- You have an eye for great design. You are an engineer at heart, but you can appreciate visual works.
- You are results-oriented.
- You love learning and trying new things. You have strong opinions but they’re loosely held.
- You have a good understanding of the SaaS business model and related concepts like churn, retention, and so on.
Yes, we offer benefits related to product mastery, health care, remote work, and more, but we will discuss them later. Let’s focus on the business aspects first.
Do you already feel like you belong here?
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process
Interview with our recruitment specialist
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
Video call with your future team leaders
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
A remote practice run
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.