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Sr. UX Designer, Alexa & Devices - Amazon
United States (California)

We are looking for a Full Stack Senior UX Designer to drive the definition and design for Alexa's core multimodal experiences across devices, encompassing all new and existing Echo devices, Fire TV, and Alexa Auto experiences. You will additionally help drive the definition and design of tools that will help our developer partners build experiences for multimodal devices.

In this role, you will collaborate with a team of world-class multi-disciplinary designers to invent and deliver UX frameworks and features that align and extend the Alexa experience across all Echo devices. You will help share the design system to external developer partners via Amazon developer portal. You will help define the end-to-end developer journey from discovery to engagement to managing content built for our Alexa, Fire, and Auto devices. You will work alongside research, product, and engineering partners across the organization to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of complexity and ambiguity.

Key job responsibilities
• Design beautiful, useful, and desirable user interfaces and experiences in a team environment
• Create user-centered designs by considering market analysis, customer feedback, and usability findings
• Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level requirements
• Design the UI architecture, interface, and interaction flow of applications and experiences
• Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes
• Develop and maintain detailed user-interface specifications and design patterns
• Develop and maintain documentation of customer behaviors, motivations, and daily habits.
• Work with project managers to plan projects for effective delivery while maintaining high standards for design
• Be a passionate and effective advocate for design with non-design audiences
• Write effectively to communicate design rationales and benefits to Amazon customers
• Use analytics and data to drive design decision making to best serve our customers
• Create and maintain processes for scaling, updating, managing, and evangelizing a design system

A day in the life
You will create a variety of deliverables, including wireframes, prototypes, user-flows, high-fidelity mockups and specs to communicate design thinking to senior leadership, engineering and product partners at every phase of product development. You will champion a design system and invent and simplify a set of mechanisms and tools that empower designers and engineers building the future of multimodal experiences. You will collaborate on a daily basis with a world-class, multi-disciplinary team of design, product, and engineering professionals working on some of the most challenging problems at Amazon today.

About the team
Amazon's Device and Services Design Group (DDG) is a centralized design studio responsible for developing products multimodal experiences, and platforms, from the Echo Family to Alexa Communications, Fire TV and Tablet, and Alexa Auto.

You will join a team of full stack designers working across devices to deliver exception customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers from various domains to learn how they are serving their customers. We work cross functionally to craft scalable, cohesive, and usable multimodal solutions for our customers. The team makes strategic decisions that allow partners to take action, move quickly, take ownership and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best everyday.

Basic Qualifications
• 6+ years of design experience
• An available online portfolio
• Bachelor’s degree in HCI, Interaction Design, Graphic Design, or equivalent design-related field
• Experience with research and human-centered design with a portfolio or samples of work demonstrating experience creating user-centered design solutions

Preferred Qualifications
• Expertise in the design thinking process
• Excellent communication, presentation, and interpersonal skills
• Experience with research and human-centered design with a portfolio or samples of work demonstrating experience solving complex challenges with simple user-centered design solutions
• Experience with consumer brand experience design and an understanding of storytelling
• Ability to extract complex concepts and quickly turn around rigorous flows and mockups reflecting a range of options
• Visual design expertise demonstrated through mockups and style guides
• Additional design skills in related fields, including motion design, animation, and prototyping
• Experience in designing interactions for voice-led devices
• Experience in designing cross platform experiences
• Ability to drive and close on design requirements independently
• Experience working in design consulting where presentation to clients and executives are core proficiencies
• Proficiency in presenting design work to user experience teams, product and engineering teams, and executives for review and feedback
• Experience with the principles behind Behavior Design
• Knowledge with the fundamentals of cognitive psychology
• Working knowledge of the foundations of engineering principles and how design translates into code
• Proficiency with platform tools used by designers and engineers to build and deploy immersive experiences

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

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