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Conversation Designer - XAPPmedia
United States (New York)
Full-time

We are searching for a Conversational Interaction Designer who has a passion for conversation design and changing the world through it. This role will have a substantial impact on the future presence of large brands and enterprises in the conversational world. We are looking for someone who is dedicated to their work and likes to have a blast while doing it.

We Are Looking for a Designer Who
• Creates multimodal conversation designs for our F500 partners in a client facing role.
• Synthesizes requirements, constraints, and multiple points of view to create useful and delightful conversational experiences
• Collaborates across multidisciplinary teams Including strategy, engineering, product, account management, etc.
• Desires to work in a fast past environment at a small company and is willing to get their hands dirty and wear multiple hats
• Creates interactive prototypes, produce user flows, wireframes and rigorous user interface specifications
• Leads & facilitates design ideation sprints and workshops

Requirements
• Bachelor’s degree in Human Computer Interaction, Linguistics, Cognitive Science, Information architecture, Digital Communication design or a related field.
• 4+ years work experience in interaction design for consumer products • 2+ years experience in multimodal conversation design • Smart speaker, mobile, social, web, IVR, etc.
• Experience conducting & analyzing qualitative research experience • Experience creating usability evaluations • Technical writing and communications skills
• Portfolio demonstrating user experience design, with work samples of process sketches, design documentation and detailed design presentations.
• Experience presenting, advising and defending design rational to clients and senior management • Bonus Points
• You laugh at our jokes ;)
• Fluency in multiple languages
• Background in script writing or creative writing
• Quantitative research experience
• Proficiency in Adobe Creative Suite (e.g. XD, Photoshop, etc

XAPPmedia is a rapidly growing and leading voice & conversational AI technology company. We collaborate with major brands to transform their organizations with conversational AI. We specialize in creating consistent conversations across all digital channels and devices. Our deep industry experience allows us to help our customers approach voice & conversational AI strategically, building out multiyear roadmaps. We are the first company to develop over 1,000 voice apps and have created conversational experiences for some of the world’s largest brands such as PepsiCo, Toyota, Progressive Insurance, National Geographic, etc.

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