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VUI Interaction Designer - Volkswagen
United States (California)
Full-time

The ICC focuses on research and development of leading-edge technologies with the goal to meet the future mobility needs of the Volkswagen Group customer. The ICC also works to test and validate North American vehicle systems to improve and localize those products for the market.
The ICC focuses on research and development of leading edge technologies with the goal to meet the future mobility needs of the Volkswagen Group customer. The IECC also works to test and validate North American vehicle systems to improve and localize those products for the market.
UX/Interaction Design work at the ICC has always spanned these diverse goals of the IECC teams. Our value to the ICC is to support the customer experience at all stages of the product development process, from blue-sky concept ideation to benchmark usability testing of our products on market versus competitors’ products. The goal of the ICC UX/Interaction program centers on a core aspect of the ICC’s mission statement: “improving the customer experience.”
Must have at least 3-5 years' of experience. MFA is strongly preferred. Must have Bachelor's Degree in Design.

Required Skills
• Communication skills
• Problem solving skills
• Analytical skills
• Conceptual thinking skills
• Excellent knowledge of UX research methods and advanced statistical analysis
• Broad knowledge of full vehicle interrelationships
• Excellent verbal and writing skills
• Advanced knowledge of Adobe Creative Suite, Sketch
• Non-screen based interaction design; experience with exploring new interaction modalities (like voice, tangible/material)
• Experience with experimental design
• Curious and exploratory, Human-Computer Interaction background

Desired Skills
• Proven experience supporting all stages of the product design process to create from scratch to final product
• Non-screen based interaction design; experience with exploring new interaction modalities (like voice, tangible/material)
• Curious and exploratory, Human-Computer Interaction background
• Working to solve complex problems with Interaction design to address internal and external customer needs
• Strong storytelling abilities when laying out work
• Strong UX and Human Factors methods expertise
• Proven leadership skills and project management experience in interdisciplinary and inter-organizational teams
• Detailed knowledge of specific usability issues and human factors issues around vehicle interfaces
• Experience with experimental design
• Strong communication skills, problem solving abilities, and influencing and negotiation skills

Usability Program Development and Management
• To sustainably bring ideas to life
• Defines scope, timeline, and deliverables
• Tracks project timeline and resources
• Aligns individual goals with team goals, and ICC vision/mission
• Helps to contribute to the ICC design specific cluster performance metrics.
• Drives work with Team Leaders at ICC to insert best-practices • UX into team roadmaps
• Drive the work with partners across the Brands and Volkswagen Group to standardize and improve UX
• Transfers actionable improvements for improving customer experience to the relevant parties within Volkswagen Group
• Presents project/progress reports and presentations to top management, mentors, partners, and project affiliates.

Network Development
• Secures internal project funding for initiatives from the Brands and Volkswagen Group
• Expands network between Volkswagen Group and local Tier 1, Tier 2, and Universities
• Develops supplier network with local Silicon Valley companies

Resource Management
• Helps to strategically organize personnel around usability activities at ICC
• Facilitates networking opportunities for team members
• Provides research, design, and engineering skill development opportunities for group members
• Manages internal/external project budget and resources for team, grows own sub-business

Strategic Management
• Secures intellectual property and develops roadmaps with an automotive focus
• Manages portfolio of intellectual property in the field
• Leads research and development activities to improve vehicle systems across all functions
• Provides a Research and Development focus

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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