Credit Suisse is hiring a Chat bot developer

United States (Raleigh)

FULL-TIME NODEJS
Posted 28 days
You will drive the data design and training of Amelia’s NLU for specific projects, working with both internal teams, partners and clients, to deploy and optimize virtual agents across a wide variety of industries. You will work with conversation designers, engineers, business analysts, and project leads. Conversational AI technologies benefit from skill diversity, curiosity, and a passion for learning just as much as credentials and work experience.
  • Building BPNs to that automate solutions for end users
  • Delivering the highest standards of UX to builds
  • Intelligent Process Automation systems

Your future colleagues

The lead for the Cognitive Insights team is based in Raleigh and reports to the Head of Cognitive and Digital Services. You will work within a cross-functional, global, agile team that is focused on solving internal customer inquiries through user experience focused automation. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your skills and experience

  • Expert in developing REST/JSON API’s Design code for high scale/availability/resiliency
  • Develop responsive web apps and integrate APIs using NodeJS
  • Develop system flow diagrams to automate a business function and identify impacted systems; metrics to depict the cost benefit analysis of the solutions developed
  • Work closely with business operations to convert requirements into system solutions and collaborate with development teams to ensure delivery of highly scalable and available systems
  • Proven ability to take a user-centric approach to what you do, to tackle real user problems and account for all the ambiguity and noise that comes with open-ended conversations between humans and virtual agents
  • Willingness to learn and develop on the job, mentoring and evolving the team, as conversational AI is a rapidly evolving field
  • Build and/or use tools to automate data acquisition and aggregation, identifying ways to improve data reliability, efficiency, and quality
  • Dedication to fostering an inclusive culture and value varied perspectives


Your new employer


Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

Credit Suisse complies with applicable federal, state, and local laws, as well as regulatory requirements, regarding considering of employment qualified individuals with criminal histories and prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

All Credit Suisse employees in the USA must be fully vaccinated against COVID-19 and submit proof of vaccination prior to their start date, except where exempted by applicable law.
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